Resources & Documentation

Everything you need to understand, install, and get the most out of your 24/7 AI Chat Assistant.

Our AI system helps gyms, pilates studios, and combat sports academies capture leads, answer questions instantly, and automate member enquiries around the clock.

Getting Started

Set up your AI assistant in three simple steps.

1
Onboarding
After signing up, you will receive everything needed to get started.

You'll receive:

  • • Welcome email
  • • Client onboarding form
  • • AI training questionnaire
  • • Installation instructions

We collect information such as:

  • • Membership pricing
  • • Class schedules
  • • Programs offered
  • • Frequently asked questions
  • • Booking links
2
AI Training
Your AI assistant is trained using your business information.

Your AI is trained using:

  • • Your website content
  • • Membership options
  • • Studio policies
  • • Class information
  • • Custom FAQs

Typical setup time: Up to one hour

3
Installation
We install the chat assistant by adding a small code snippet to your website.

Choose your installation method:

  • • We install it for you
  • • Your web developer installs it
  • • Simple copy & paste installation

No technical experience required.

What the AI Assistant Can Do

Your AI Chat Assistant works as a digital front desk.

Lead Generation
  • • Captures new member enquiries
  • • Collects name, phone & email
  • • Qualifies prospects automatically
Member Support
  • • Answers pricing questions
  • • Explains programs & classes
  • • Provides opening hours
  • • Handles common enquiries instantly
Booking Assistance
  • • Sends trial booking links
  • • Guides users to intro offers
  • • Reduces missed opportunities
24/7 Availability

Never miss a lead again — even outside business hours.

Dashboard & Analytics
Track performance and optimise your AI assistant.

You receive access to performance insights including:

  • • Number of conversations
  • • Leads captured
  • • Frequently asked questions
  • • Peak enquiry times
  • • Conversion insights

Monthly reports available on request.

Updating Your AI
Need to update pricing, classes, or promotions?

Simply email us or submit an update request:

Updates typically completed within 24 hours.

Examples of updates:

  • • New membership prices
  • • New class timetable
  • • Seasonal promotions
  • • Staff changes
Integrations
Connect your AI assistant with your existing tools.

ChatLynxAI can connect with:

  • • Website chat widgets
  • • Booking systems
  • • CRM platforms
  • • Instagram messaging
  • • Lead notification systems

Custom integrations available for Growth & Elite plans.

Privacy & Data Security
We take client and visitor data seriously.
  • • Secure encrypted conversations
  • • GDPR-friendly data handling
  • • No selling of customer data
  • • Business ownership of all leads

Support

We're here to help you succeed.

Standard Support

Response time: 24 hours

Priority Support

Available for Growth & Elite clients.

Faster response times and dedicated assistance for your business.

Frequently Asked Questions

Common questions about ChatLynxAI.

Does the AI replace staff?

No — it supports staff by answering repetitive questions and capturing leads, freeing your team to focus on member relationships.

Can the AI book appointments?

Yes. It guides visitors directly to your booking system for trial sessions, intro classes, and memberships.

Can I customise responses?

Absolutely. The AI is trained specifically for your business with your pricing, programs, and policies.

What if my pricing changes?

We update your AI quickly upon request. Most updates are completed within 24 hours.